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Frequently Asked Questions
Please reach us if you cannot find an answer to your question.
- Please carefully review our Frequently Asked Questions (FAQ) before making a payment. All sales are final and non-refundable.
- By making a payment, you acknowledge that you have read and understood our refund policy, which states that all services are non-refundable.
- We encourage you to thoroughly research our services and consult the FAQ before committing to a purchase, as all payments are final.
- You can pay through Wallet/UPI for immediate service during business hours.
- Payment gateway payments start after 3 business days for domestic, business days for international, with a ₹49 service charge (payment gateway charges).
- If you pay through UPI: Your work order will be released within 24 business hours after successful payment confirmation.
- If you pay through a payment gateway: Your work order will be released within 3 days for Domestic and 9 days for international after successful payment confirmation.
- UPI payments are processed instantly, so work order release is faster.
- Payment gateways require additional verification and settlement processes, causing a slight delay.
- Business days are weekdays (Monday-Friday from IST 10am-5pm) excluding weekends and national holidays.
- UPI payments: If it's been more than 24 business hours since your payment, please contact customer support.
- For payment gateway payments: If it's been more than 3-9 business days since your payment, please contact customer support.
- Our Experts communicate via WhatsApp or Email (Unless you opt for dedicated Experts paid services @ ₹1499). They will send you a Google form or email for information. Resume Expert Consultations are subject to terms outlined in the work order, with additional consultation fees of ₹1499 applying.
- Your Professional Writing Services are valid for one month from the work order date. To avoid extension charges of ₹999, finalize and approve your resume draft within this timeframe. In the absence of your response following service expiration, final copies may be distributed.
- The first draft arrives on the promised date tentatively 6-8 business days) after providing relevant information or after the resume consultation.
- You have 30 days from the work order to respond to revisions, otherwise additional charges for extension services ₹999 may apply. There won’t be revisions after 30 days without additional charges.
- Revisions are free. You are entitled to one free draft copy. Subsequent draft copies will incur a charge of ₹99 per draft. We will not share drafts or final copies without your approval.
- Once you approve the Resume final draft, you'll receive the final copy.
- Editing, duplicate copies, and other post-delivery services incur additional charges for all the services. (Our services are valid for one time as per issued work order)
- Yes, you will receive a standard template with your order. Any additional modifications or changes to the template will incur a fee of ₹499 per change.
- Budget service resumes and cover letters are delivered as non-editable PDF soft copies via WhatsApp.
- Standard delivery is 6-8 business days. (through WhatsApp)
- Express delivery arrives in 24-48 business hours (with extra charges ₹1499). (through WhatsApp)
No, the Resume Writing (Fresher) & Graduate Pack is specifically designed for individuals who are fresh out of college or university and have no work experience. If you have prior work experience, including internships, you may want to consider a different package.
- Standard delivery is 6-8 business days.
- Express delivery arrives in 24-48 business hours (with extra charges ₹1499).
- You receive the final Resume on WhatsApp (PDF). No further free services are provided.
- Editing, duplicate copies, etc. incur additional fees in future (Editing services start from ₹1499). We will confirm the LinkedIn profile writing once it has been written. So, you can change the Password.
Complimentary services have a limited validity period, as specified in your work order. Complimentary services are only available upon the successful completion of your work order. If your work order is incomplete or withdrawn, complimentary services will not be provided. The management's decision regarding complimentary services (offer) is final and cannot be disputed.
Yes, absolutely! We prioritize your satisfaction and will never share the final resume with you without your explicit approval. You'll have the opportunity to review and provide feedback before we finalize it.
No, unfortunately, we do not offer free revisions/editing/updates after the final resume has been delivered to you. However, we are happy to discuss any necessary changes and provide you with a revised version at a competitive rate.
Absolutely! The resume is yours, and we encourage you to customize it to fit specific job applications. You can easily make changes directly in the MS Word document we provide.
However, please note the following:
While we strive to deliver files in a compatible format, there's a slight chance of formatting variations depending on your device and software version.
Ensure you're using the latest version of compatible software (e.g., Microsoft Word on Windows 11) for optimal viewing and editing.
Issues with unlicensed software or non-standard devices might affect how the resume displays.
If you encounter any compatibility problems, we recommend seeking assistance from the software manufacturer or searching for solutions online. We cannot provide support for issues related to unlicensed or non-standard software/devices.
- All communication and delivery are online.
- Service effectiveness depends on your provided information.
- Cover Letter: Professional cover letter writing service for an additional ₹1499 (delivered as a PDF).
- Dedicated Resume Expert: Get personalized guidance and insights from a dedicated resume expert for an additional ₹1499.
- Express Delivery: Receive your completed resume in just 24-48 business hours for an additional ₹1499.
- Resume Word soft copy: Get the flexibility to tailor your resume further with a Word copy, available for an additional ₹2499.
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